FAQ

FREQUENTLY ASKED QUESTIONS

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  • Escape is a team game ideally for 2-6 people. We lock your team in a room and the goal of the game is to escape within 60 minutes. This is achieved by completing a series of challenges which allow you to unlock the next one and eventually obtain the key for the door.

  • Fun for everyone:

    We accommodate small and large groups, making Escape Ipswich your ideal choice for something different, challenging and fun for friends, family and co-workers.

    Supporting a small business:

    By choosing us, you are directly supporting a small, local business! Although part of a franchise, we are an independent business, owned by Ipswich born-and-raised Sue Crocker and her partner Alison.

    5 star service and rooms:

    We are a small, close-knit team who strive to provide exceptional 5-star customer service, and brilliant escape rooms!

  • Yes! Our escape rooms are perfect for corporate team building. Head to our CORPORATE EVENTS page for more info.

  • 2 players £28 pp

    3 players £24 pp

    4 players £23 pp

    5 players £21 pp

    6 players £20 pp

  • Unfortunately not. All games must be booked and paid in advance in order to secure your slot(s).

  • Through our BOOK page, or via our mobile 07403 623060.

  • Yes, provided you have no more than 6 players per room. Please turn up 10-15 minutes early, and bring a physical payment card. We do not accept AMEX, Apple/Google/Mobile Pay.

  • All of our contact info can be found on our CONTACT page! Either fill out the email submission form, or call us with your enquiry.

  • Monday: Closed

    Tuesday: Closed

    Wednesday: 12.45 to 21.15

    Thursday: 12.45 to 21.15

    Friday: 12.45 to 21.15

    Saturday: 11:00 to 21:15

    Sunday: 11.00 to 19:30

    • NCP Cox Lane, IP4 1HT (barrierless, 24hr. Pay by NCP app)

    • Multi-storey Apex Car Park (used to be NCP), Foundation Street, Ipswich IP4 1BN (Closes at 9:00pm, pay on departure)

    • Smart Street, IP4 1BP, which is run by Ipswich Borough Council. 8am - 10pm. (Pay by meter or MiPermit app.)

    We ask that you arrive 10-15 minutes early, so please allow extra time to park and pay.

  • Please note that we are located on the first and second floors of a listed building which can only be accessed via stairs.

    First floor games - Contagion, The Renaissance Genius, Framed and Forgotten

    Second floor games - Locked Inn, Casino Heist

    Also note that certain parts of our games require some or all players to crawl. Please contact us before you book if you have any questions.

  • While there is no restriction on age the puzzles may be too demanding for those under 10. Some games will require a paying adult accompanying children under 16 years old. Refer to each game’s description for more info.

  • Our 5 rooms have varying difficulties:

    Contagion: Beginner

    The Renaissance Genius: Beginner - low intermediate

    Locked Inn: Intermediate

    Framed and Forgotten: Hard intermediate

    Casino Heist: Expert

  • Yes. Each room has it’s own waiver that needs to be signed prior to your visit. Upon booking, you’ll receive an email from BuzzShot, with a link that you can forward to all players. (Check spam/junk mail!)

    Each participant must read the waiver carefully and individually sign. Under 16s must have a responsible adult sign on their behalf under the “I am signing for minors” section of the waiver.

  • 2 as a minimum and 6 as a maximum, however we would recommend teams of 3-6 as these are the optimum numbers for the games and allow everyone to participate.

  • Allow an hour and a half. This allows us to brief you, give you an hour in the room and then speak to you afterwards regarding your experience.

    Please arrive at Reception 10 - 15 minutes before the stated time on your confirmation in order for us to start your game on time.

    If you are late for the stated time we may not be able to run your game due to strict time constraints. We therefore reserve the right to cancel your game without a refund under these circumstances.

  • Yes, we've made sure you can play all of our escape rooms in total comfort during the hot summer months.

  • No special attire is required, but we'd recommend wearing comfy shoes. Locked Inn and Framed and Forgotten have elements of crawling so make sure it's something you can move around comfortably in!

  • Only in our newest room, Framed and Forgotten. You may encounter some pesky Prison Guards, but they aren’t intended to scare you.

    Please note that the actors may touch you but please ensure you do not touch them at any point.

  • No, not at all! Our rooms aren't scary. Some may find Locked Inn a little spooky though. If you have any questions or concerns, contact us.

  • The rooms are quite large but should you feel more comfortable we could leave the room unlocked. We never fully lock you inside so you can always get out if needed. If you have any questions, feel free to contact us before you book!

 
 

where to find us.


 

ESCAPE IPSWICH

ESCAPE IPSWICH
Unit 3 The Old Unicorn
Orwell Place
Ipswich
Suffolk
IP4 1BB

Please note that we are located directly above Suffolk Bridal at the top of Foundation Street, which is near the town centre.

Hotline: 0330 133 1620 (For enquiries outside our opening hours, our hotline is available Monday-Friday, 9am-5pm)

Main Tel: 07403 623 060
E-mail: info@escape-ipswich.co.uk

Our building: The Unicorn.


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